Terms & Conditions

The following terms and conditions apply to purchases made from the Paul Costelloe Man online store.

These conditions set out the agreement between you and "us" (Berwin Retail Ltd) for purchases made from this website. To purchase from this site you may need to use a credit or debit card. You will also need an email address as this will be used as the primary method of communicating with you regarding your order.

Information on this website

Whilst we make every effort to ensure that all product descriptions and product details, including prices, displayed on this website are correct and up to date, we cannot guarantee that they are. Details may be updated from time to time and are subject to change. You must ensure that prior to placing an order you have checked all relevant details about the products and/or services you have selected. We cannot confirm the price of a product until your order is accepted. All products and services advertised are subject to availability.

Ordering

The information displayed on this website, including prices, does not constitute an offer to contract or enter into an agreement. When you place an order via this website for products and/or services your order shall constitute an offer for the goods and/or services selected.

We shall not be obliged to accept your order. If we do, your order will be accepted by us despatching the product to you. Where products are sent separately, our acceptance will relate only to those products actually despatched. Confirmation of orders will be sent to the email address supplied by you when the order was placed.

Despite our best efforts, occasionally products in our online shop may be incorrectly priced. We do, however, verify prices as part of our despatch procedures. If we discover a pricing error, or there is a change in price before despatch, we will contact you to reconfirm your order at the correct price. If we are unable to contact you within a reasonable time, we may cancel your order and notify you of such cancellation. Please note: the processing of a payment and acknowledgement of an order does not constitute a legally binding contract. If, by mistake, we have underpriced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we despatch the item to you.

You may cancel an order placed with the Paul Costelloe Man web store and a full refund will be given, provided that we have not yet despatched the products.

The Legal Stuff

Any contracts formed between you and us via this website will be deemed to have been made in the UK and shall be governed and construed according to English law. Any disputes or proceedings shall be subject to the exclusive jurisdiction of the English Courts.

Delivery & Charges

We can only deliver to a valid address.

While we aim to deliver all items within the times specified in our delivery policy, we use third-party services to delivery our items and therefore once an item has been despatched timescales cannot be guaranteed. There are certain circumstances where you order may be delayed:

  • Any unforeseen stock shortages which, if they occur we will notify you of any such delay.
  • Certain remote postcodes will require additional time for delivery.
  • If we cannot obtain immediate security clearance for payment of your order. The security of our customers is paramount so these checks are essential to combat fraudulent use of payment and address details

Faulty Goods

In the unlikely event that you experience a fault or defect with an item purchased from Paul Costelloe Man website please contact info@paulcostelloeman.co.uk and if required returned to item to the following address:

Web Store Faulty Goods
Berwin Retail Ltd
Roseville Road
Leeds
LS8 5EE

Appropriate action will be taken upon inspection by a member of the Berwin Retail Limited. This does not affect your statutory rights.

Should you purchase a faulty item from one of our stores or department store concession, the item needs to be returned to the location at which it was purchased.

Payment

Unless otherwise stated, all prices are inclusive of VAT (where applicable) and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products and/or services ordered plus any applicable delivery charges.

One-off payment can be made by any of the following methods: Maestro, Mastercard, Visa, Visa Debit, American Express.

Payment will be taken from you when the order is placed.

You confirm that the credit, debit or store card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

Refunds

Refunds are processed upon receipt and inspection of returned goods. Refunds are automatically returned to the card on which the purchase was made. It can take up to three working days for the money to re-appear in your account.